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客户服務代表英文自我介紹(精選多篇)

客户服務代表英文自我介紹(精選多篇)

第一篇:客户服務代表英文的自我介紹

客户服務代表英文自我介紹(精選多篇)

my name is . wanjun is my given name. wan means sweet and jun means person, so my name means a sweet-tempered girl. i actually am! but you can call me june, for your convenience, j-u-n-e, it's similar to my chinese name jun. i am from enping, a small city in the southwest of guangdong province, near hongkong and macao. maybe you have never been there before, it's well known for the hot springs there.

my hometown is wuhan, so i speak hubei dialect in addition to mandarin (更多文章請關注:)and some cantonese.

i graduated from guangzhou university two years ago. i had great performance in university, two scholarships, two awards of excellent student cadre, and one impressive award of full attendance, which means i never missed a single class that semester!

my first job was receptionist and secretary in an electronic company, but i left in less than a year simply because i had little work to do there. at that time i could finish a day's work in several hours. i couldn't bear the boredom of having nothing to do, so i quit.

my current job is a very busy one. i work at leshi pharmaceutical company. leshi, as you can see on my resume, specializes in the wholesale of chinese medicine, the annual sales are about 50 million rmb. i am one of the eight customer service representatives. i provide services to about fifty customers, inputting orders, pushing payments, handling complaints and so on. last year i ranked number two of the eight representatives in the annual satisfaction survey. sales reps gave me 4.5 and customers gave me 4.2 out of the full score of 5 for the services i provided.

i'm interested in ciba for two reasons. the first reason is that i look forward to joining a big international company. the second reason is that i feel i meet your requirements. although i've never worked in fine chemistry companies, the two-year experience in a pharmaceutical company has made me a qualified customer service representative who can meet the high standards.

i believe you know that the pharmaceutical business usually has very strict requirements and high standards. in addition, i am sure i can learn how to use oracle erp in a short time, as i am very familiar with hejia erp, which is quite similar, and i use the english version at my present job. that's about all.

第二篇:客户服務代表英文介紹

客户服務代表英文介紹

demonstrated ability in the provision of sales support udes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.

consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.

thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.

extensive experience in facilitating operational procedures,respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account le sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.

exceptional communication/interpersonal and organizational skills.

experience

**-present oxbridge,inc.

interface with merchandising personnel,at all levels,and provide technical information on company products and services.

interact with customers,providing advice in the selection of tor production to ensure realization of customer specifications.

collaborate with contracting merchandisers for contract negotiation on uct extensive materials costing processes.

coordinate delivery schedules and monitor delivery personnel.

organize promotional demonstration activities for home and hew york marketing office.

respond to and resolve customer complaints.

manage office operations and produce correspondence.

control stock and conduct purchasing procedures.

assist sales department in establishing client base/sales territories.

education

1993-present prophet junior college

associate degree program

computer operations program:lotus 1-2-3,database iii,typing,word-processing(multimate),business math,speech communication,introduction to computers and english composition.

想了解更多自我介紹相關文章. 請繼續閲讀自我介紹網

第三篇:應聘客户服務代表的自我介紹

下面就分享一篇應聘客户服務代表的自我介紹,供參考:

大家好,我叫xxx,我是廣州本地人,不過父母是汕頭人,所以我既會講粵語也會講潮汕話。(點評:介紹家鄉的時候順便帶出自己的語言優勢。)

我畢業於廣州大學市場營銷專業,在校期間我曾經兩次獲得獎學金,兩次被評為優秀學生幹部,還得過一次全勤獎。(點評:已經畢業了兩年的申請人一般不會提到自己在大學期間所獲得的獎勵,但是“全勤獎”當然是值得一提的。)

畢業後的第一年,我在中山市的一家電子公司擔任前台兼祕書,主要負責接聽電話、整理文件等常見的文祕工作。之所以離開這裏,是因為工作實在太清閒了,每天的工作只用小半天就能幹完。我是一個比較喜歡忙碌的人,只有忙碌一點,才覺得心裏很踏實。(點評:既説明了離職原因,也暗示了自己的優點,可謂一箭雙鵰。)

我的第二份工作,也就是我現在在廣州樂士醫藥公司的工作,就相當忙碌。樂士是一間從事中藥藥材批發的民營公司,每年的銷售額大概有五千多萬,大大小小的客户有幾百家。我所在的客户服務部現在有八名客服代表,每個人手上都有幾十家客户。我的工作職責包括打單、配貨、製作銷售跟蹤報表、催收貨款、處理客户投訴等等。在去年年底人力資源部做的滿意度調查中,我獲得了4.5分的銷售代表滿意度和4.2分的客户滿意度,滿分是5分,這個分數在當時的九名客户服務代表中名列第二。(點評:用事實説話,用數字説話,打動人的自我介紹一定有很多的數字。)

我現在來到汽巴求職,原因有兩個。第一個原因是,我一直嚮往着能加入世界一流的大公司。第二個原因是,我覺得自己很符合汽巴的招聘要求。雖然我並沒有做過精細化工產品的客服,但是藥品行業對客服的要求是相當高的,因為藥品在包裝、運輸、進出庫和銷售等各個環節都有着非常嚴格的要求。此外,我瞭解到汽巴所使用的是oracle公司的erp系統,它和我長期使用的和佳erp是很類似的,而且我每天都用英文版的erp。(點評:自我介紹的結尾,必須提到所應聘的單位,可以再次陳述自己對該單位的濃厚興趣,也可以強調自己的優勢。)

還有很多相關的文章,請瀏覽自我介紹

第四篇:客户服務代表介紹

客户服務代表介紹

客户服務類職業正悄然崛起,隨着越來越多的企業把注意力從單純的市場營銷轉向客户服務,以

及一些跨國公司在把客户服務中心遷至中國內地,市場對客户服務代表、客户經理、客户關係協調人

員、客户專員、電話營銷員、熱線電話接聽員、技術支持助理等客户服務人才的需求不斷看漲,具備

專業素養的專業人員更是倍受青睞。客户服務人才在我國各大城市已經成為緊缺、熱門和高薪人才,

因此,參加客户服務職業培訓,獲得資格證書,無疑將大大拓寬職業發展空間,成為進入客服行業的

敲門磚!

一、考試層次

根據客户服務從業人員的不同情況及市場的不同需求,分別設置了五個層次:

(一)客户服務代表

(二)高級客户服務代表

(三)助理客户服務經理

(四)客户服務經理

(五)高級客户服務經理

二、報考條件

(一)客户服務代表(具備以下條件之一):

1、具有中專、高中及以上學歷;

2、從事相關工作2年以上。

(二)高級客户服務代表(具備以下條件之一):

1、具有大專及以上學歷;

2、獲得客户服務代表證書後從事相關工作2年以上;

3、從事相關工作4年以上。

(三)助理客户服務經理(具備以下條件之一):

1、具有本科及以上學歷;

2、獲得高級客户服務代表證書後從事相關工作2年以上;

3、獲得客户服務代表證書後從事相關工作4年以上。

(四)客户服務經理(具備以下條件之一):

1、具有本科及以上學歷並從事相關工作2年以上;

2、獲得助理客户服務經理證書後從事相關工作1年以上;

3、獲得高級客户服務代表證書後從事相關工作3年以上;

4、獲得客户服務代表證書後從事相關工作5年以上。

(五)高級客户服務經理(具備以下條件之一):

1、相關專業研究生學歷並從事相關工作2年以上;

2、具有本科及以上學歷並從事相關工作5年以上;

3、獲得助理客户服務經理證書後從事相關工作2年以上;

4、獲得高級客户服務代表證書後從事相關工作4年以上;

5、獲得客户服務代表證書後從事相關工作6年以上。

三、報考對象

客户服務及相關專業(包括但不限於酒店管理、國際貿易、空乘文祕、人力資源管理、物流管理、信息管理等專業)的學生;電信、航空、銀行等行業的客服管理人員及重視客户資源的社

會各界人士。 在校本科生可連跳2級直接申報客服代表(經理助理)

四、資格認證

考核通過後將由中國商業聯合會頒發相應等級的資格證書,網上註冊,全國通用。

第五篇:客户經理英文自我介紹

hello, my name is ****, it is really a great honor to have this opportunity for a interview, i would like to answer whatever you may raise, and i hope i can make a good performance today, eventually enroll in this prestigious university in september.

now i will introduce myself briefly,i am ** years old,born in**** province and i am curruently a senior student at *** major is **** i will receive my bachelor degree after my graduation in the past * years,i spend most of my time on study,i have passed cet4/6 with a ease. and i have acquired basic knowledge of ********both in theory and in practice.

besides, i have attend several ***hold in ****, this is our advantage study here, i have taken a tour to some big factory and company. through these i have a deeply understanding of domestic ****industry. compared to developed countries such as us, unfortunately, although we have made extraordinary progress since ***,our ****industry are still underdeveloped, mess, unstable, the situation of employees in this field are awkard. but i have full confidence in a bright future if only our economy can keep the growth pace still. i guess you maybe interested in the reason itch to law, and what is my plan during graduate study life, i would like to

tell you that *** is one of my lifelong goal,i like my major ****and i wont give up,if i can pursue my master degree here i will combine law with my former education.

i am able to work under great pressure. thanks for the chance.

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