酒店英語面試常見問題（新版多篇）

酒店英語面試常見問題 篇一

1、能用英語自我介紹嗎？

Could you introduce yourself in english?/ Why don't you start with telling us about yourself

2、您是如何培訓本部門員工的？

How do you train the staff in your department?

3、如果酒店正式錄取您，您上班第一件事是做什麼？

If you get this role ， what will you do firstly?

4、請畫出西餐banquet流程圖。

Please illustrate the procedure of western restaurant banquet.

5、您如何理解服務行業的“服務意識”？

How do you understand the “service consciousness” in service industry?

6、您是如何理解職業道德的？

How do you understand the morality of career?

7、請舉例您在工作中遇到的困難的事，而您是如何克服的？

Could you give me an example of the difficulty you met at work? And how did you deal with it?

8、您對您以前的直屬領導有何看法？

How do you like your senior leader that you reported to directly?

9、我們酒店的價值觀是什麼？

Do you know our hotel value?

10、您對自己未來五年內的職業生涯計劃是什麼？

What is your career plan in next 5 years?

11、業餘時間裏，你喜歡做什麼？

What do you like to do when you are not working?

12、你是如何處理客户的負面反饋/投訴的？

How do you handle negative feedback from customers?

13、你喜歡喝什麼樣的人/經理一起工作？

What kind of people/manager do you like to work with?

14、你最喜歡你工作的哪部分？最不喜歡哪部分？

What is your favorite part at your job? and what is least part?

15、如果我酒店僱用你，你覺得可以為酒店帶來什麼樣的貢獻？

What kind of value/contribution will you bring in if you join our hotel?

16、你開始投入找工作的時間有多久了？

How long have you been looking for new job?

17、你是怎麼知道我們招聘這個職位的呢？

How did you know our job opening?

18、除了工資，還有什麼福利最吸引你？

Besides the salary, what kind of benefits attract you mostly?

19、你覺得你有什麼需要提高的嗎？

Is there anything you think that you can improve?（Weakness問題）

20、在你眼裏，好的經理/服務員/接待員應該是什麼樣的？

In your opinion, what is a good manager/waiter/recepionist supposed to be?？

酒店面試英語自我介紹 篇二

Good morning, ladies and gentlemen! It is really my honor to have this opportunity for an interview. I hope I can make a good performance today. Im confident that I can succeed. Now I will introduce myself briefly. I am 26 years old. I was graduated from Shenyang University, majoring in hotel management.

After graduation, I began working in a 3-star hotel as a Room Attendant. After one year’s hard-work, I had the chance to work in Inter Continental Shenyang Hotel as a bellboy. This is a five-star hotel located in the center downtown of Shenyang, with 24 floors and 297 luxury suits, this hotel is highly influential in Shenyang with high occupancy rate. During this 2-year working experience in this hotel, I have gained a lot. But I want to change my working environment, Id like to find a job which is more challenging. So I come here to compete for this position.

I think Im a good team player and a person of great honesty to others. Also,I am able to work under great pressure. I am confident that I am qualified for the poition in your company.

That’s all. Thank you for giving me the chance

酒店英語面試常見問題 篇三

1、Could you introduce yourself in english?/ Why don't you start with telling us about yourself

能用英語自我介紹嗎？

2、Why did you leave (are you leaving) your job?

為什麼你要離職？

3、What is your career plan in next 5 years?

您對自己未來五年內的職業生涯計劃是什麼？

4、What kind of value/contribution will you bring in if you join our hotel?

如果我酒店僱用你，你覺得可以為酒店帶來什麼樣的貢獻？

5、Describe a situation where you had a dissatisfied customer and you solved their problem. What did you learn from it?

描述一下你曾經遇到過的一個很不滿的客人，你是如何解決的？並且説説你從中學到了什麼？

6、How do you handle negative feedback from customers?

你是如何處理客户的負面反饋/投訴的？

7、How do you understand the “service consciousness” in service industry?

您如何理解服務行業的“服務意識”？

8、What kind of people/manager do you like to work with?

你喜歡和什麼樣的人/經理一起工作？